Well Run State: Marylanders Receive Strangers’ Medicaid Welcome Packets
Americans are justifiably skeptical about the government’s ability to protect their private information give the fouled up Obamacare rollout. This won’t set anyone’s mind at ease. Nearly 400 Marylanders received Medicaid welcome packs intended for other people.
Officials at the Maryland Department of Health and Mental Hygiene said they learned of the problem Friday after a customer contacted a Medicaid enrollment broker and reported receiving the wrong packet in the mail.
The enrollment packets are automatically assembled by pulling names, addresses and other information from a database of Medicaid enrollees, said Dori Henry, a spokeswoman for the Maryland health exchange. Often the problematic packets had the correct name of the policyholder, but the incorrect names of dependents.
The packets contained names, dates of birth and Medicaid ID numbers, officials said, but not Social Security numbers, financial information or medical information. An initial investigation found that the error affected up to 383 households with 1,078 individuals.
This latest screw up comes on the heels of the Maryland Obamacare exchange directing customers to call the 800 number of a Seattle pottery shop. The leaders of our “well run state” seem to be asleep at the wheel.